Privacy Policy
Last updated: 05/18/26
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or purchase from us. We are committed to handling your information responsibly and transparently.
1. Who Is Responsible for Your Data?
The company owner is responsible for all personal data collected and processed through this website.
If you have any questions or concerns about how your data is handled, please contact us at: Contact Us
2. Why Do We Collect and Store Your Data?
We only collect and process your personal data for the following specific reasons:
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To complete and fulfil your purchase — we need your details to process orders and arrange delivery.
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For tax and insurance purposes — we are legally required to retain certain transaction records.
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To send you marketing communications — but only if you have specifically opted in to receive them.
We do not process or store your personal data for any other purposes beyond those listed above.
3. How Long Do We Keep Your Data?
We retain your personal data for 4–5 years following your purchase. This period is necessary to comply with our tax and insurance obligations.
After this time, if you request deletion of your data, we will action that request. Please be aware that some data may need to be retained for as long as required by law, even if you request deletion.
4. Who Has Access to Your Data?
Access to your personal data is strictly controlled:
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The company owner(s) have full access to customer data.
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Staff members do not have access to your full personal data. They are only given delivery details, and only at the time of fulfilling your order.
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The companies responsible for hosting our website and email services may have access to data as part of providing those services.
No other individuals or organisations have access to your personal data.
5. Who Might Your Data Be Shared With?
In limited circumstances, we may need to share your data with the following parties:
We will not share your data with any other third parties.
6. How Can You Find Out What Data We Hold About You?
You have the right to request a copy of the personal data we hold about you at any time. To do so, simply get in touch with us using the contact details provided at the top of this policy and we will provide you with the information we hold.
7. How Can You Request Deletion of Your Data?
You have the right to request that we delete your personal data. To make a deletion request, please contact us using the details above.
Please note that we may not be able to delete all of your data immediately. Any data that is required by law for tax or insurance purposes will need to be retained for the duration of our legal obligations.
8. How Can You Opt In or Out of Marketing?
We will only send you marketing communications if you have explicitly opted in. You can manage your marketing preferences in the following ways:
We will action all opt-out requests promptly. Opting out of marketing will not affect your ability to make purchases or use our services.
9. How Does Our Website Use Cookies?
Our website uses cookies to ensure it functions correctly. Cookies are small files stored on your device that help us provide a better experience. We use cookies for the following purposes:
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E-commerce functionality — cookies are used to manage your shopping cart and keep track of your session while you browse and purchase.
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Third-party integrations — we may use scripts from third-party services such as social media platforms or analytics tools (for example, Facebook integration or Google Analytics). These services operate their own cookies and their own cookie policies, which we encourage you to review independently.
By continuing to use our website, you consent to our use of cookies as described above.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.